The legal bit - Your Questions, Answered
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Introduction This Privacy Policy explains how [Your Brand Name] collects and uses your personal data.
Information we collect/may collect: Name Email address Shipping and billing address Payment details (processed securely via third parties) IP address and browsing data
How We Use Your Data We use your data to: - Process orders - Deliver products - Provide customer support - Improve our website - Send marketing (only if you opt in)
Legal Basis for Processing We process your data under: Contract (to fulfil orders) Legal obligation Legitimate interests In accordance with UK GDPR.
Sharing Your Data We may share data with: Payment providers Shipping companies Website hosting platforms We do not sell your personal data.
Data Retention We retain your data only as long as necessary for legal and business purposes.
Your Rights You have the right to: Access your data Correct inaccurate data Request deletion Object to processing
Security We take reasonable measures to protect your data.
Contact Email mantrasound@outlook.com
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What Are Cookies Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use Essential Cookies Required for website functionality (e.g., checkout, login) Analytics Cookies Help us understand how visitors use our site Marketing Cookies Used to deliver relevant ads (if applicable)
Managing Cookies You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Third-Party Cookies We may use services such as: Google Analytics Payment providers
Consent By using our website, you consent to our use of cookies in line with this policy.
Updates We may update this Cookie Policy at any time.
Contact Email: mantrasound@outlook.com
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Introduction These Terms and Conditions apply to the use of this website and the purchase of products from [Mantra Sounds] (“we”, “us”, or “our”). By accessing our website and placing an order, you agree to be bound by these Terms.
Eligibility You must be at least 18 years old or have permission from a parent or guardian.
Products We sell branded clothing and accessories. Product images and colours may vary slightly due to screen settings and manufacturing differences. We reserve the right to: Modify or discontinue products Limit quantities
Sizing Disclaimer All sizing information is provided as a guide only. We are not responsible for incorrect size selection by customers. Please refer to our size guide before purchasing.
Pricing and Payment All prices are listed in GBP (£) and include VAT where applicable. International customers may be subject to import duties and taxes, which are the responsibility of the customer.
Orders Order confirmation does not equal acceptance. We may cancel orders due to: Stock issues Pricing errors Suspected fraud
Shipping and Delivery We ship worldwide. Delivery times are estimates and not guaranteed. Customers are responsible for: Providing correct shipping details Paying customs duties and taxes
Lost or Delayed Parcels Once an order has been dispatched, we are not responsible for delays or losses caused by shipping carriers. However, we will assist in resolving issues with the courier where possible.
Returns and Refunds Under the Consumer Contracts Regulations 2013, eligible customers have 14 days to request a return. Items must be: Unworn In original condition with tags Return shipping is the responsibility of the customer unless the item is faulty.
Faulty Items Customers are entitled to remedies under the Consumer Rights Act 2015.
Pre-Orders If you purchase a pre-order item: Estimated shipping dates are not guaranteed Delays may occur
Resale Restriction Products are sold for personal use only. We reserve the right to cancel orders suspected of resale or bulk purchasing.
Intellectual Property All branding, designs, and content belong to [Mantra Sounds].
Use of Website You agree not to misuse the website or engage in unlawful activity. 15. Limitation of Liability We are not liable for indirect or consequential losses. 16. Governing Law These Terms are governed by the laws of England and Wales.
Contact Email: mantrasound@outlook.com
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You can reach us anytime via our contact page or email - mantrasound@outlook.com.
We aim to respond quickly—usually within one business day.